Issues when connecting a Pinterest account to Postoria

When connecting a Pinterest account to Postoria, you might experience issues. In many cases, the cause is a Pinterest limitation or an account setup issue rather than a Postoria bug. Postoria connects through Pinterest’s official API, so it follows the same rules and limitations as other Pinterest scheduling tools.

We recommend connecting your Pinterest account from a desktop browser. This is the most reliable way to complete Pinterest’s login and permission steps, while mobile and tablet browsers may not finish the connection flow consistently. After your account is connected, you can use Postoria normally on mobile and tablet devices—this is the only device-specific limitation we’ve seen.

Quick checklist

Before troubleshooting, double-check these basics:

  • You’re logged in to the right Pinterest account.
  • Your Pinterest account has at least one board (a brand-new account with zero boards can trigger “No accounts found”).
  • You approved all requested permissions during the Pinterest login flow.
  • Try connecting from an Incognito or Private window to avoid cached Pinterest sessions.
  • Temporarily disable VPNs, ad blockers, and privacy extensions for the connection attempt.
  • Allow pop-ups for the Pinterest authorization window.

Why your Pinterest account isn’t listed during connection

In most cases, Pinterest didn’t return your account or board list during the connection flow, or the wrong Pinterest session was used. Common reasons include:

  • Your Pinterest account has no boards.
  • You’re logged in to the wrong Pinterest account (cached sessions or auto-login).
  • You didn’t approve all requested permissions during the Pinterest login flow.
  • VPNs, ad blockers, privacy extensions, or cached sessions interfered with the login flow.
  • Pinterest temporarily didn’t return your account or board list during the connection attempt.

“No accounts found”

This message usually means Pinterest didn’t return any boards for the account you authorized. The most common reason is an account with zero boards.

To fix it:

  • Create at least one board in Pinterest (an empty board is fine).

You connected the wrong Pinterest account

Pinterest may automatically select the account that’s already logged in to your browser (or a different account tied to Google or Apple sign-in).

To fix it:

  • Log out of Pinterest completely in your browser.
  • Open an Incognito or Private window.
  • Log in to the correct Pinterest account.
  • Connect Pinterest again from Postoria.

You have boards, but none show up in Postoria

This is usually caused by one of these:

  • You authorized a different Pinterest account than the one that has boards.
  • Your access to boards changed (for example, shared access was removed).

To fix it:

  • Confirm you’re using the correct Pinterest account and that the boards are visible in Pinterest.
  • Wait a moment and try again (especially if the board was just created).
  • Reconnect Pinterest in Postoria using an Incognito or Private window.

This can happen when the Pinterest account you used doesn’t have enough permissions to grant access through third-party tools (common in shared or team workflows or managed accounts).

To fix it:

  • Ask the account owner or admin to connect Pinterest from their own login.

The connection worked before, but now it asks you to reconnect

This can happen if permissions were revoked, security settings changed, the Pinterest session expired, or the connection was interrupted.

To fix it:

  • Reconnect Pinterest in Postoria.

Fix it in 5 steps

Try these steps in order:

  1. Confirm you’re using the right Pinterest account (log out everywhere if you’re not sure).
  2. Make sure that account has at least one board.
  3. Retry the connection in a clean session (Incognito or Private window).
  4. Temporarily disable VPNs, ad blockers, and privacy extensions, then try again.
  5. If it still fails, do a full reset (next section).

Fully reset the connection

Recommended if nothing else works.

Note: Removing Postoria from Pinterest will revoke access and disconnect Pinterest in Postoria. You’ll need to reconnect afterward.

  1. Open your Pinterest settings and remove Postoria from your app logins (wording may vary in Pinterest).
  2. Log out of Pinterest in all browser tabs.
  3. Open an Incognito or Private window and log in to Pinterest again.
  4. Add Pinterest again in the Postoria app and make sure you approve all requested permissions.

Notes for teams

  • If you’re connecting a client’s Pinterest account, it’s often fastest if the account owner or admin connects from their own login.
  • If access was granted to you recently, wait a few minutes, then reconnect using a clean login session.

What to send support if the issue persists

If the steps above don’t help, contact Postoria support and include:

  • Screenshot(s) of the full connection flow (including the error).
  • Your Pinterest username (or profile link).
  • Confirmation that you have at least one board (include the board name).
  • Your browser and OS (example: Chrome on Windows 11).
  • Whether you used a VPN or browser extensions during the attempt.
  • The approximate time you tried connecting (include your time zone).

Conclusion

Most Pinterest connection issues are solved by creating at least one board, confirming you’re logging in to the right Pinterest account, and retrying the connection without VPNs or extensions in an Incognito or Private window. If the issue persists, send the details above to support so the team can troubleshoot quickly.